Our commitment to responsible gaming
999 bat believes betting and casino games should be a source of enjoyment — never a cause of problems. On this page, find out how to set your own limits and get support when you need it.
999 bat is built as an entertainment platform where users can play cricket betting, slots or live casino games as they choose. However, all forms of betting and gambling carry financial risk, and for some people there is a possibility of it becoming an addiction. That is why we take responsible gaming very seriously.
Before opening an account or placing any bet on this platform, please read our Terms and Conditions carefully. They explain in detail all the rules around betting that every player needs to know.
Keep in mind while playing: this is not a reliable source of income. There is no guarantee of winning, and losing is always possible. Only bet what you can afford to lose — never borrow money or use funds needed for household expenses to play.
Under our Privacy Policy, your personal information and account data are kept secure. Never share your account details with anyone else, and keep your login credentials safe.
Take control yourself — self-limit tools
999 bat offers several tools to help you set your own limits. Use them to keep your spending and time in check.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once you reach the limit, the system will automatically stop accepting further deposits.
Session time limit
Decide in advance how long you will play in one sitting. When the time is up, the platform will remind you to take a break.
Loss limit
Play will stop automatically once you have lost a set amount. Setting this limit can protect you from sudden large losses.
Cool-off period
Give yourself some time away. Use the option to temporarily pause your account for anywhere from 24 hours to several weeks.
Self-Exclusion
If you feel your gaming is getting out of control, request that your account be closed permanently or for an extended period. Once this is in effect, the break period cannot be changed.
Reality check notice
A brief message appears on screen at regular intervals showing how long you have been playing and a short summary of how much you have spent.
To activate any of these tools or make any changes to your account, contact us via 24/7 live chat. Our support team is ready to help in both Bengali and English.
Recognise the warning signs
Problem gambling behaviour often develops gradually. If you notice the following signs in yourself or someone close to you, take action right away.
Spending beyond your budget
You are spending more than your set budget, or using money meant for household or emergency expenses on betting.
Chasing losses
After a loss, you are placing bigger bets to try to recover what you lost — this is a dangerous habit.
Disruption to sleep or work
You are spending so much time on gaming or betting that your sleep, work or family responsibilities are suffering.
Hiding information from family
You are concealing the amount you bet or how much you have lost from family or friends, or lying about it.
Anxiety or irritability
You feel restless or irritable when you cannot play, or you are turning to gaming to relieve stress.
Borrowing or taking on debt
You are taking out loans or borrowing money from others to fund betting and are unable to pay it back.
Ways to get help
If you are struggling, do not try to deal with it alone. Here are a few ways you can get support.
999 bat live chat
Our support team is available 24 hours a day, 7 days a week on live chat. Requests for account restrictions or self-exclusion are processed immediately.
Email Support
You can also reach us by email as an alternative to live chat. Write in Bengali or English — the team can respond in both languages.
Family and friends
Talk openly with the people close to you. Family members can often provide the fastest and most effective support.
Professional advice: If you feel the problem is serious and cannot be managed on your own or with family help, speak with a mental health professional or counsellor. There are several government and private mental health centres in Bangladesh where you can get confidential advice.
Seeking help is not a sign of weakness — it takes courage. The sooner you act, the easier it is to get through the problem. To learn more about us and what 999 bat does, read our About Us page.
The 999 bat commitment
We commit to maintaining a safe and responsible environment at 999 bat. Minors are strictly prohibited from opening accounts or playing — every account is verified and activity is restricted until age is confirmed.
Always set a clear budget before you play, and never go beyond that limit. Gaming should be enjoyable — not a burden or a source of stress.
Questions about responsible gaming
Here are answers to common questions about responsible betting. For more details, visit our FAQ page.